L1 IT Infra Support | Zybisys Hiring Freshers | Work From Home Jobs | Saag Tech

Jobs: L1 IT Infra Support, IT Infrastructure, Hardware, Networking, Troubleshooting, Helpdesk, Incident Response, Datacenter, Zybisys, Remote Support, System Maintenance.

Description: Zybisys is hiring an L1 IT Infra Support professional to provide hardware, networking, and troubleshooting support, including helpdesk and incident response, in a datacenter environment.

Details:

• Company website: zybisys.com
• LinkedIn: https://www.linkedin.com/company/zybisys/ 
• Job Role: L1 IT Infra Support
• Qualification: Tech degree or equivalent (B.Tech/BCA/BE or similar)
• Experience: Freshers/Graduates after 2022
• Batch: Graduated after 2022
• Location: Not explicitly provided in the text.
• Last Date: Application deadline varies; check the application link for current information.

Job Description:

Zybisys is seeking a motivated L1 IT Infra Support professional to provide essential technical assistance and ensure the smooth operation of our IT infrastructure. This role involves hardware management, networking support, troubleshooting, and helpdesk functions.

Responsibilities:

• Physical Equipment Management and Maintenance (Hardware Installation, Rack and Stack, Inventory).
• Monitoring and Environmental Control (System Monitoring, Temperature/Humidity, Power Management).
• Incident Response and Escalation (Basic Troubleshooting, Incident Documentation, Escalation).
• Cabling and Network Setup (Cabling Management, Network Connections, Patch Panel Maintenance).
• System Health Checks and Routine Maintenance (Daily System Checks, Firmware/Software Updates, Backup Monitoring).
• Security and Access Control (Physical Security, Access Logging, Equipment Security).
• Documentation and Reporting (Equipment Logs, Daily Activity Reports, Procedure Documentation).
• User Support and Communication (Helpdesk Support, End-User Guidance, Clear Communication).
• Monitoring and Incident Reporting (System Monitoring, Log Collection, Incident Reporting).
• Ticket Management and Documentation (Ticket Creation/Updates, Documentation, Knowledge Base Usage).
• Routine Maintenance and Compliance (Basic Maintenance, Compliance Adherence, Inventory Checks).
• Remote Support (Remote Assistance, Account Management, VPN/Access Setup).

Education and Experience Required:

• Tech degree or equivalent (B.Tech/BCA/BE or similar).
• Graduated after 2022.
• Basic IT and hardware knowledge (servers, storage, networking, UPS).
• Physical strength and dexterity.
• Basic troubleshooting skills.
• Attention to detail.
• Communication skills.
• Customer service orientation.
• Compliance and security awareness.
• Time management skills.
• Certification in cloud technologies, networking, or DevOps (advantage).
• Willingness to work in shifts.
• Strong problem-solving skills.

Job Description:

Zybisys is hiring an L1 IT Infra Support to manage hardware, networking, and provide helpdesk support. Recent graduates are encouraged to apply.

Responsibilities:

• Hardware and network management.
• Troubleshooting and incident response.
• Helpdesk and remote support.

Education and Experience Required:

• Tech degree or equivalent.
• Graduated after 2022.
• Basic IT and hardware knowledge.

Apply link for job: Click Here